Dear Customer,

We are aware that purchasing from an online shop is often associated with a certain degree of uncertainty, particularly in a sector such as ours, which involves technical products and spare parts.

For this reason, we would like to address some important questions regarding:

• Concerns about using our online shop
• Selection of the correct spare parts
• Requests for spare parts not listed in our shop

1. Concerns about Using Our Online Shop

If you have any concerns regarding purchases through our online shop or prefer not to create an account:

Registration is not mandatory; you may also place orders as a guest.

In addition to ordering directly via our online shop, you may also submit orders or inquiries in the traditional manner by telephone, fax, or email.

You can reach us by telephone at: +49 (0)4928 918000
By email at: info@schwartinsky24.de

2. Uncertainty Regarding the Correct Selection of Spare Parts or Equipment

If you are unsure which spare parts are suitable for your machine, we will be pleased to identify the appropriate parts for you without obligation and provide you with a corresponding offer.

Please contact us by telephone at +49 (0)4928 918000 or by email at info@schwartinsky24.de.

Kindly describe your issue, and we will take care of the rest.

3. Spare Part Not Found

If you are unable to locate a required spare part, please contact us using the details above.

You may reach us by telephone at +49 (0)4928 918000 or by email at info@schwartinsky24.de.

We will then prepare a separate offer for you accordingly.